Redefining Beauty, Naturally.

Privacy Policy

At AuraCosmetix India Pvt Ltd, we are committed to protecting and respecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal data when you use our online platform, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect
We may collect and process the following types of personal information about you when you interact with our site:

• Contact details such as your name, postal address, email address, and telephone number
• Information related to your inquiries, orders, or requests relating to skincare product manufacturing, organic cosmetics formulation, private label production, quality testing, compliance services, and cosmetic packaging solutions
• Usage data about your interactions with our online platform, including IP address, browser type, and pages visited, to improve our services and website performance
• Any other information you voluntarily provide to us

Use of Your Information
We use your personal data primarily to:

• Provide you with the services and products you have requested
• Communicate with you regarding inquiries, orders, service updates, and customer support
• Ensure compliance with legal, regulatory, and quality standards related to our industry
• Improve and personalize your experience on our site
• Protect our rights, property, and safety as well as those of our users

Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:

• Your consent where you have provided it for specific purposes
• Performance of a contract to which you are a party
• Compliance with a legal obligation
• Legitimate interests pursued by us, such as enhancing service quality, security, and fraud prevention

Data Sharing and Disclosure
AuraCosmetix India Pvt Ltd does not sell or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business, such as suppliers, quality testers, and logistics partners, strictly to the extent necessary. All third parties are obligated to keep your data confidential and comply with applicable data protection laws.

Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to meet any legal, regulatory, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.

Your Rights
Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction or completion of inaccurate or incomplete information
• Request erasure of your data, subject to legal or contractual restrictions
• Object to or restrict certain types of data processing
• Request data portability where applicable
• Withdraw consent at any time, without affecting the lawfulness of processing prior to withdrawal
• Lodge a complaint with a supervisory authority if you believe your rights have been violated

Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security practices are regularly reviewed and updated to maintain confidentiality and integrity.

International Transfers
If personal data is transferred outside India or to countries without an adequacy decision, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and provide relevant content. You can configure your browser settings to refuse cookies or notify you when they are being sent; however, some parts of the site may not function properly without them.

Children’s Privacy
Our online platform is not directed towards individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or company policies. Any changes will be posted on our site with an updated date.

Contact Information
For any questions, requests, or concerns regarding your personal data or this privacy policy, you may contact our Data Protection Officer at the following address:

We encourage you to review this policy periodically to stay informed about how we protect your information. Thank you for trusting AuraCosmetix India Pvt Ltd with your personal data.